Requests are centrally logged and answered in writing.
Contact
An open communication channel for questions, feedback, and formal requests
A trustworthy product experience requires a reachable and traceable communication path. Whether your request is about product feedback, data usage, or service rules, you can reach us through the same official channel.
Last updatedApril 14, 2026
Direct contacthello@planify360.app
Privacy and legal inquiries are reviewed with priority.
Our target is to provide a first response within 48 business hours.
Primary channel
How can you reach us?
All official requests related to Planify360 are received through hello@planify360.app. This mailbox is the monitored contact line for support, partnership outreach, privacy requests, data questions, and legal notices.
Topics
What can you contact us about?
- Product feedback, usability suggestions, and feature requests
- Support requests about accounts, access, shared links, or operational workflow
- Privacy, data access, deletion, cookie usage, and Google AdSense-related questions
- Terms of service, account review, and formal business or legal communication
Response policy
How quickly do we respond?
Our target is to provide a first response within 48 business hours. Requests that require deeper technical review, legal assessment, or complex data handling may take longer, but we aim to confirm receipt and status as early as possible.
Privacy and legal flow
How do data, ad, and legal requests move forward?
If you include words such as Support, Privacy, Legal, or Feedback in the subject line, your request can be routed faster. Privacy, advertising, and data-related requests may require additional written identity confirmation before action is taken.
Product communication
Why does feedback matter?
Planify360 is built around clarity and trust. Feedback is treated not only as support input, but also as an operational signal that influences how the product evolves.
Send an email directly
To speed up routing, you can include Support, Privacy, Legal, or Feedback in your subject line.